Refunds and Return Policy
1. No Returns
Due to the sensitive nature of our products and strict quality control protocols, we are unable to accept returns. This policy is in place to maintain the integrity of our products, specifically research peptides and proteins. We encourage customers to carefully review product information, specifications, and quantities before finalizing a purchase.
2. No Refunds
All sales are final, and we do not offer refunds. Once an order is placed and processed, it cannot be canceled or refunded. We strive to provide accurate product descriptions and information to help you make informed decisions before completing your purchase.
3. Damaged or Defective Products
In the rare event that your order arrives with missing, incorrect or damaged items, please email cs@upgradebiolabs.com within 5 days of receiving your order. We will work with you to address the issue and, if necessary, provide a replacement or offer a resolution in accordance with our policies.
4. Contact Us
If you have any questions about our No Returns or Refunds Policy, please contact us at cs@upgradebiolabs.com
5. Acknowledgment
By making a purchase on our website, you acknowledge and agree to abide by this No Returns or Refunds Policy.