Terms and Conditions
1. Acceptance of Terms
By accessing this website, creating an account, or placing a purchase order, you acknowledge that you have read and understood these Terms and Conditions in full and agree to be legally bound by them. These terms apply to all visitors, users, institutional buyers, and any other party who accesses or uses our website or services.
Upgrade Bio Labs reserves the right to refuse service to any individual or organization that does not meet the eligibility requirements outlined in these Terms and Conditions or that violates any applicable law or regulation.
2. Research Use Only
IMPORTANT: All products sold by Upgrade Bio Labs are intended strictly for in-vitro laboratory research and educational purposes only. All products are:
- NOT intended for human or animal consumption under any circumstances
- NOT intended for therapeutic, diagnostic, or medicinal use
- NOT approved by the U.S. Food and Drug Administration for any medical application
- NOT classified as drugs, dietary supplements, or medical devices under federal law
- To be handled exclusively by qualified researchers in appropriate laboratory settings
- Subject to all applicable federal, state, and local laws and regulations
By purchasing our products, you confirm that you are a qualified researcher or an authorized representative of a licensed institution conducting legitimate in-vitro laboratory research, and that you will not use our products for any purpose outside of that scope.
3. Eligibility Requirements
To purchase products from Upgrade Bio Labs, you must meet all of the following eligibility requirements:
- Be at least 21 years of age
- Be a qualified researcher, scientist, or authorized representative of a licensed research institution
- Have the legal capacity to enter into a binding agreement
- Not be located in a jurisdiction where the purchase or possession of research peptides is prohibited
- Confirm that all purchases are strictly for legitimate laboratory research purposes
Upgrade Bio Labs reserves the right to verify eligibility at any point and to cancel or refuse any order where eligibility cannot be confirmed.
4. Account Requirements
To purchase products, you may be required to create an account. By creating an account, you agree to:
- Provide accurate, complete, and current information at all times
- Maintain the security and confidentiality of your account credentials
- Notify us immediately of any unauthorized access to or use of your account
- Accept full responsibility for all activities and orders placed under your account
- Not share account credentials with any unauthorized individual or third party
5. Orders and Payment
When placing an order with Upgrade Bio Labs, the following terms apply:
- All prices are listed in USD and are subject to change without prior notice
- We reserve the right to refuse, cancel, or limit any order at our sole discretion
- Full payment must be received and confirmed before any order is processed or dispatched
- You are solely responsible for any applicable taxes, duties, or import fees
- Orders are not confirmed until you receive a written order confirmation from Upgrade Bio Labs
- Upgrade Bio Labs reserves the right to impose minimum order quantities for institutional accounts
6. Pricing and Promotions
All prices displayed on our website are subject to change without prior notice. Upgrade Bio Labs reserves the right to modify, discontinue, or limit promotional pricing at any time. In the event of a pricing error on our website, we reserve the right to cancel the affected order and issue a full refund rather than fulfill the order at the incorrect price.
Volume discounts and institutional pricing are available upon request and are subject to separate agreement terms negotiated directly with our sales team.
7. Shipping and Delivery
The following terms apply to all shipments made by Upgrade Bio Labs:
- Shipping timeframes are estimates only and are not guaranteed
- Risk of loss or damage transfers to the buyer upon delivery of the order to the carrier
- You are solely responsible for providing accurate and complete shipping information
- Upgrade Bio Labs is not responsible for delays or losses caused by third-party carriers
- Some products may be subject to shipping restrictions based on destination or applicable law
- Orders placed before 2:00 PM EST will be processed and dispatched the same business day from our US-based facility
8. Product Information and Accuracy
Upgrade Bio Labs makes every reasonable effort to ensure accuracy in all product listings. However:
- Product images are for illustration purposes only and may not represent the exact product
- We do not warrant that product descriptions, specifications, or other content are error-free
- We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice
- Certificates of Analysis reflect batch-specific testing results and may vary between production lots
- Research citations and references included on our website are for informational purposes only
9. Prohibited Uses
You agree that you will not use our website, products, or services for any of the following purposes:
- Any purpose that violates applicable federal, state, or local laws or regulations
- Human or animal consumption in any form
- Reselling or redistributing products to unqualified or unauthorized individuals
- Misrepresenting the nature, purpose, or intended use of purchased products
- Any activity that could expose Upgrade Bio Labs to legal or regulatory liability
- Unauthorized access to, manipulation of, or interference with our website or systems
- Any fraudulent, deceptive, or misleading activity in connection with our products or services
10. Intellectual Property
All content on this website, including but not limited to text, product descriptions, graphics, logos, images, analytical documentation, and software, is the sole intellectual property of Upgrade Bio Labs and is protected under applicable intellectual property laws.
You may not reproduce, copy, distribute, publish, transmit, or create derivative works from any content on this website without prior written consent from Upgrade Bio Labs. Unauthorized use of our intellectual property may result in legal action.
11. Confidentiality and Data Protection
Upgrade Bio Labs is committed to protecting the privacy and confidentiality of all institutional and individual account information. All personal and organizational data collected through our website is handled in accordance with our Privacy Policy, which forms part of these Terms and Conditions by reference.
We use industry-standard SSL encryption to protect all payment and account data transmitted through our website. We do not sell, rent, or share your personal or institutional information with any unauthorized third party.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Upgrade Bio Labs, its officers, directors, employees, partners, and affiliates shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our products, website, or services.
In all cases, the total cumulative liability of Upgrade Bio Labs shall not exceed the total amount paid by the buyer for the specific product or order in question. This limitation applies regardless of the form or basis of any claim.
13. Indemnification
You agree to fully indemnify, defend, and hold harmless Upgrade Bio Labs, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising from your use of our products or website, your violation of these Terms and Conditions, your breach of any applicable law or regulation, or your infringement of any third-party rights.
14. Force Majeure
Upgrade Bio Labs shall not be held liable for any failure or delay in fulfilling its obligations under these Terms and Conditions where such failure or delay results from circumstances beyond our reasonable control. This includes but is not limited to natural disasters, supply chain disruptions, government actions, regulatory changes, carrier failures, or any other force majeure event.
15. Dispute Resolution
In the event of any dispute, claim, or controversy arising from or relating to these Terms and Conditions or the purchase of our products, both parties agree to first attempt resolution through good-faith negotiation. If a resolution cannot be reached informally, the dispute shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.
By agreeing to these Terms and Conditions, you waive any right to participate in a class action lawsuit or class-wide arbitration against Upgrade Bio Labs.
16. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Georgia, United States of America, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration shall be brought exclusively in the state or federal courts located in Georgia.
17. Severability
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from the remaining terms. All remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
18. Changes to Terms
Upgrade Bio Labs reserves the right to update, modify, or replace any part of these Terms and Conditions at any time without prior notice. The most current version will always be available on our website with the effective date clearly noted. Your continued use of our website or services following any changes constitutes your full acceptance of the revised terms.
19. Contact Information
For any questions, concerns, or requests related to these Terms and Conditions, please contact us directly: